Assessment
Entrust Identity Verification is used by banks, fintechs, marketplaces, and governments that need to check an ID document and a selfie when a customer signs up. Onfido brought more than 1,200 customers, including Revolut and the UK Home Office’s travel authorization service, and its best use cases are document and face checks, no-code flows in Workflow Studio, and identity checks at sign-in through Microsoft Entra and Okta. It prices by quote, and its main competitors are Jumio, Veriff, Persona, and Facephi.
Husayn Kassai, Eamon Jubbawy, and Ruhul Amin founded Onfido in London in July 2012. Entrust completed its purchase in April 2024, when Onfido had over $140M of annual revenue and more than 500 employees. Tony Ball, who ran Entrust’s payments and identity business, became Entrust’s chief executive on March 31, 2026.
It fits a company that wants a mature document and face check and may also buy Entrust’s other identity and security products. It is a weaker fit for a small team that wants posted prices or a specialist focused only on verification.
Rating by criterion
We score each of the eight criteria out of 100.
Sector criteria
Use it for global document and face checks. Its Smart Capture SDK guides users through ID and selfie capture in apps and on the web.
Add face checks where fraud risk is high. Government services such as the UK travel authorization scheme use it for remote identity checks.
Build flows without code in Workflow Studio. Teams set the order of checks and the rules for sending a case to manual review.
Lean on its regulated client base. Banks and fintechs such as Revolut and Principal use it, which shows it can pass bank-grade reviews.
Vendor criteria
Expect the roadmap to follow Entrust’s. The product now ships with Entrust identity tools, including checks at sign-in for Microsoft Entra and Okta.
Plan an enterprise rollout. Setup runs through its SDKs and APIs with Entrust’s sales and support teams.
Ask for a quote early. Prices are not published on its product pages.
Combine contracts if you buy more from Entrust. A buyer of other Entrust products can negotiate one agreement.
Against its peers
These are the other companies in KYC, AML and identity, with their ratings.
User comments
We read Entrust’s announcement of the Onfido purchase and the Onfido product site to see what buyers value, and set them against the main limit a buyer meets.
- Upside
- Downside
Where customer reviews couldn't be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums and product documentation.
Based on: Entrust, April 9, 2024; Onfido home page.
Fact file
| Former name | Onfido |
|---|---|
| Parent | Entrust, since April 2024 |
| Customers at purchase | More than 1,200 |
| Revenue at purchase | Over $140M a year |
| Entrust chief executive | Tony Ball, since March 31, 2026 |
| Entrust revenue | Over $1B |
Competitive landscape
Identity verification providers a bank or fintech would compare with Entrust Identity Verification.
Entrust Identity Verification: 75
Au10tix, owned by ICTS International, sells document, biometric, and reusable digital ID checks to payments, crypto, gaming, and marketplace platforms, and like Entrust it prices by quote.
Comparisons
Key leadership
Tony Ball became chief executive of Entrust on March 31, 2026, after nine years at the company, most recently as president of payments and identity.
How this review was created
This profile gives our own assessment of Entrust Identity Verification to companies selecting a KYC, AML & identity provider. The Fintech Index receives nothing for featuring a firm, for sponsorship, or for advertising, and Entrust Identity Verification gave us no payment for the profile.
The rating equals the average of eight criteria, with every criterion running from 0 to 100. Four address buyer needs in this sector, and four address the company together with its commercial terms.
Ratings are our editorial judgment, made from public information: pricing and legal pages, product documentation, compliance disclosures, public reviews and filings. Fact-checking took place on November 4, 2026.
Source pages
- Onfido home page: https://onfido.com/ (As of November 4, 2026)
- Entrust, April 9, 2024: https://www.entrust.com/company/newsroom/entrust-completes-acquisition-of-onfido-creating-a-new-era-of-identity-centric-security (As of November 4, 2026)
- Entrust, July 22, 2025: https://www.entrust.com/company/newsroom/entrust-announces-ceo-leadership-transition (As of November 4, 2026)
- Wikipedia, Onfido: https://en.wikipedia.org/wiki/Onfido (As of November 4, 2026)