Jumio

Assessment

Jumio is used by banks, fintechs, crypto exchanges, online gaming operators, and marketplaces that must verify who a customer is before opening an account. It checks ID documents and selfies, screens against AML watchlists, and adds risk signals and ongoing monitoring through Jumio Watch. It sells enterprise contracts with no public price list, at the upper end of the identity market, and its closest competitors are Onfido, now part of Entrust, Persona, Veriff, Sumsub, and Socure.

Jumio was founded in 2010 and has been led since April 2026 by Mark Lorion, former chief executive of Tempo Software. It is privately held, and in 2021 it took a $150M investment from Great Hill Partners, then the largest funding round in digital identity. It says it has processed more than 1 billion transactions across more than 200 countries and territories, and in the third quarter of 2026 it added more than 30 customers and rolled out selfie.DONE, its reusable identity product, worldwide.

It fits a company with a global customer base and strict KYC duties that wants one vendor for onboarding and fraud. It is a weaker fit for a startup that wants self-serve sign-up and published per-check prices, because Jumio sells through its sales team.

Rating by criterion

We score each of the eight criteria out of 100.

Sector criteria

Vendor criteria

Against its peers

These are the other companies in KYC, AML and identity, with their ratings.

User comments

Jumio sells to large businesses, so there is little public buyer feedback. We read its 2026 announcements to see what buyers value, and set them against the main limit a buyer meets.

• Upside

  “Jumio reports more than 30 new customers in the third quarter of 2026, from a European dating app to a Singapore telecom company and several fintechs, which points to buyers in many industries trusting it for onboarding.”

• Downside

  “Jumio publishes no prices and sells through enterprise contracts, so a smaller fintech should expect a sales process and should compare per-check costs with self-serve identity vendors.”

Where customer reviews couldn't be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums and product documentation.

Based on: Jumio, third quarter 2026 update; Jumio, second quarter 2026 update.

Fact file

Competitive landscape

Identity verification vendors a business would compare with Jumio.

• Jumio77
• Sumsub84
• Persona81
• Veriff80
• Au10tix76
• Entrust Identity Verification75
• iProov74
• Mitek73
• Intellicheck71
• SocureNot reviewed

Au10tix competes for the same regulated onboarding work with document, biometric, and age checks plus AML screening, and it also sells only by quote.

Comparisons

• Intellicheck vs Jumio
• Au10tix vs Jumio
• Jumio vs Entrust Identity Verification

Key leadership

• Mark Lorion

Mark Lorion has been chief executive of Jumio since April 2026. He earlier ran Tempo Software and was chief operating officer of Digital.ai.

How this review was created

This profile gives our own assessment of Jumio to companies selecting a KYC, AML & identity provider. The Fintech Index receives nothing for featuring a firm, for sponsorship, or for advertising, and Jumio gave us no payment for the profile.

The rating equals the average of eight criteria, with every criterion running from 0 to 100. Four address buyer needs in this sector, and four address the company together with its commercial terms.

Ratings are our editorial judgment, made from public information: pricing and legal pages, product documentation, compliance disclosures, public reviews and filings. Fact-checking took place on November 2, 2026.