Zopa

Assessment

Zopa is used by UK consumers who want to borrow or save with a digital bank. It had 1.7 million customers at the end of 2025, and its best use cases are personal loans, credit cards, car finance, fixed-term and instant-access savings and the Biscuit current account. Its loan rates depend on the applicant’s credit record and are shown before a hard search, which puts it in the middle of the UK market on price. Its main competitors are Monzo, Starling, Chase UK, and Abound.

Zopa launched in March 2005 as the world’s first peer-to-peer lender and became a licensed UK bank in 2020. In 2025 it grew revenue 24% to $505.2M and made an underlying profit before tax of $87.1M, or $60.2M on a statutory basis, its third full year of profit. It held $8.6B of deposits and $5.1B of gross loans at the end of the year.

It fits a UK borrower who wants a quick online decision from a regulated bank and may also want to save there. It is a weaker fit for a borrower with a poor credit record, who may be declined, and for anyone outside the UK, since Zopa serves UK residents only.

Rating by criterion

We score each of the eight criteria out of 100.

Sector criteria

Vendor criteria

Against its peers

These are the other companies in lending and credit infrastructure, with their ratings.

User comments

We read Zopa’s 2025 results and its product pages to see what borrowers value, and set them against the main limit a borrower meets.

• Upside

  “Borrowers value seeing a personalized rate before a hard credit search, and savers like having savings and a current account at the same bank.”

• Downside

  “Applicants with weaker credit records can be declined or offered higher rates, so they should compare quotes from other lenders.”

Where customer reviews couldn't be found, our analysts attempted to give a voice to buyer sentiment, drawing on real information from review sites, forums and product documentation.

Based on: Zopa, 2025 results; Zopa, 2025 annual report.

Fact file

Competitive landscape

UK digital lenders and banks a borrower would compare with Zopa.

• Zopa80
• Starling Bank82
• Funding Circle79
• Abound76
• Creditspring72
• Fair Finance65
• MonzoNot reviewed
• Chase UKNot reviewed

Comparisons

• Abound vs Zopa

Key leadership

• Jaidev Janardana

Jaidev Janardana has led Zopa as chief executive since joining in October 2014. He earlier spent 12 years at Capital One in the US and UK.

How this review was created

This profile gives our own assessment of Zopa to companies selecting a Lending & credit infrastructure provider. The Fintech Index receives nothing for featuring a firm, for sponsorship, or for advertising, and Zopa gave us no payment for the profile.

The rating equals the average of eight criteria, with every criterion running from 0 to 100. Four address buyer needs in this sector, and four address the company together with its commercial terms.

Ratings are our editorial judgment, made from public information: pricing and legal pages, product documentation, compliance disclosures, public reviews and filings. Fact-checking took place on November 3, 2026. Figures reported in pounds were converted to US dollars at the Federal Reserve H.10 rate of $1.3398 per pound on October 30, 2026.