Raiz Invest

A customer can open a Raiz investment account from about A$5 and put money into five standard risk portfolios, an Emerald socially responsible portfolio, Sapphire, which includes a bitcoin allocation, Property, which puts part of the money in a residential property fund, or a Plus custom mix of ETFs, ASX stocks, bitcoin, and property. Raiz also offers kids accounts, jars (savings pots) with their own portfolios, onboarding for self-managed super funds (SMSFs), and Raiz Invest Super. The range is built for Australian retail investors and does not include trading on overseas exchanges.

Customers do everything in the consumer app: round-ups from purchases, recurring top-ups, one-off deposits, withdrawals, portfolio switches without extra trading fees, savings goals, Rewards shopping that invests a share of what the customer spends with partner retailers, and education through Raiz Academy. Raiz has no separate software for financial advisers. Its tools are built for the investor and for a parent managing kids accounts.

Customers link their bank accounts and cards so Raiz can calculate round-ups, and Rewards connects to retail partners. Super and SMSF are separate products with their own disclosure documents. Raiz's public materials focus on its own app and funds and say little about an API for other wealth brands, so a company that wants to build investing into its own app will need a different provider.

Customer investments are held in the Raiz Invest Australia Fund, with Instreet Investment Limited as the responsible entity, the company that runs the fund under an Australian financial services licence (AFSL). The current Product Disclosure Statement (PDS) and Target Market Determination explain how holding money in that fund differs from owning shares directly through a broker.

FY26 results describe growth in active customers and average revenue per user after an August 2025 fee change and product launches that included Raiz Lite, a cheaper plan for small balances, and Raiz Academy, its education section. In a July 2026 letter, Keary pointed to future work on direct Australian shares, US markets, and better money tools. Today the app covers micro-investing, property and bitcoin portfolios, kids accounts, rewards, and super.

Retail customers sign up on their own in the app. Raiz lists support through its website and by phone (1300 754 748 in its disclosure documents). It does not publish average reply times. First-time investors rely on in-app education and the fee and PDS pages.

Raiz publishes a clear fee page. Lite is A$2.50 a month for balances up to A$1,500. Regular is from A$5.50 a month, or a 0.275% a year account fee once the balance is A$26,000 or more on standard and Emerald portfolios. Plus is from A$6.50 a month, or 0.275% a year above A$28,000. Sapphire and Property always take the A$5.50 monthly fee plus 0.275% a year. The published fee page charges no extra brokerage on deposits, withdrawals, or portfolio switches. Underlying ETF issuer fees still apply inside portfolios. Super has separate fees in its own PDS.

Retail accounts run on published plan rules and fund disclosure documents, with no negotiated contract. A customer's balance decides whether they pay the monthly fee or the percentage account fee. New users may see a promotional fee rebate under stated conditions. Contract length for ordinary retail use is month-to-month in practice, subject to the PDS and terms.